Internal Vacancy - Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

*This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a higher or different role. Managers and applicants must note that all secondments are subject to agreement between the relevant departments and therefore the recruiting manager must speak with HR before offering a job on a secondment basis.*

About the role:

Be the voice of the council online

Digital channels are at the heart of how we communicate with our residents. In this role, you’ll help make sure our messages reach people clearly, quickly and creatively.

As a Digital Communications & Engagement Officer, you’ll be one of the council’s key online voices. You’ll manage our social media channels day-to-day and play a part in everything from urgent public updates to celebrating major local events. No two days look the same.

A big part of your work will involve taking complex information about services, projects and local issues and turning it into clear, simple and engaging content that everyone can understand.

About the candidate:

We’re looking for someone who brings the right mix of creativity, curiosity and confidence.
Here are the essential skills you’ll need:

A way with words - You can write with flair, tell a story, and adapt your tone for different platforms and audiences.

A genuine interest in social media and tech - You keep up with trends, algorithms and what works online.

Content creation skills - Whether it’s polishing a video or editing a photo, you’re always looking for fresh, creative ideas.

Strong organisation - It’s a fast-paced role, so you’ll need to plan ahead and manage your time effectively.

Analytical thinking - You understand the value of data and can use insights to refine and improve content.

Customer focus - You’ll help lead our social media inbox and respond in ways that are helpful, thoughtful and aligned with our values.

People skills - You can build relationships, offer guidance, and make good judgements, including when social media isn’t the right tool for the job.

For more information about the role or for an informal chat, please email Sally Clark sallyclark@wirral.gov.uk

 

As part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.