Internal Vacancy - Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

*This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a higher or different role. Managers and applicants must note that all secondments are subject to agreement between the relevant departments and therefore the recruiting manager must speak with HR before offering a job on a secondment basis.*

About the role:

Wirral Council is responsible for delivering high‑quality, personalised care and support across all service provision. This role will contribute to fulfilling this statutory responsibility by helping to shape, develop, and sustain an efficient and effective Community Care Market, with a strong and continual focus on quality improvement.

The successful candidate will play a key role in delivering this programme of work across Wirral, working closely with care providers, health partners, and Adult Social Care operational teams to support and strengthen the Community Care Market.

The role requires strong leadership, collaboration, and excellent interpersonal skills, with the ability to engage, influence, and maintain effective working relationships with a broad range of internal and external stakeholders. A key priority will be to assess the quality of care delivered by Adult Social Care providers, promoting a culture of continuous quality improvement and supporting providers to improve outcomes, resilience, and long‑term sustainability.

The role will also include some contractual responsibilities, such as analysing and monitoring performance data and overseeing providers rated as low or medium risk through the RAG framework.

About the candidate:

The successful candidate will demonstrate energy, resilience, and a positive, can‑do attitude in a fast‑paced environment where priorities and ways of working continue to evolve. They will be flexible, highly organised, and an effective communicator, with the ability to manage their own workload confidently while balancing competing priorities.

You will be comfortable working within a hybrid working model, able to work autonomously as well as collaboratively as part of a wider team. You will have experience of working to defined targets, analysing and interpreting information, exercising sound professional judgement, and communicating clearly and effectively with customers, providers, and a wide range of stakeholders.

For further information or for an informal chat regarding the role, please contact Sharon Waring email sharonwaring@wirral.gov.uk

Interviews to take place week commencing 18th May 2026.

As part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration.  Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK.  Details of required documents can be found by clicking the link at the bottom of the Jobs page.

The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.